Customer Services

At Sidra Hospital, we are committed to a customer service that meets your ultimate satisfaction. Our friendly employees will pleasurably serve you to make your experience easier, faster, and more enjoyable.

Smart Info Center

Our call center (965) 2499 7000 will book appointments, update you on waiting time, answer your queries and connect you to the relevant doctors.

e-Lab Services

We privilege our customers with the option to receive lab results on their personal emails, through whatsapp, or by SMS.

Document Delivery

We deliver lab results, medical reports, birth certificates, or whatever medical documents at your doorstep.

Added Services

Flowers, Balloons, Chocolates, photo sessions, special catering, and events management.

Whatever your needs are we are happy to serve. We treat you as family.
Don’t hesitate to call us for any support at  (965) 2499 7000


Thank you for giving us the opportunity to serve you better. Please help us by taking a few minutes to tell us about the service that you have received so far.


To make a doctor’s appointment online, please fill the online form. Our representative will get back to you for any appointment requests that are made.


Sidra Hospital. Quality healthcare services for all family members in a friendly environment. We treat you as family.